Reference

Legal terms for India account access

Q: How do I send a legal request?

Use legal@guru365.co, logged-in chat, or the help form, depending on the request type. Include your registered mobile number, request details and any reference number so we can locate records.

Our Legal page puts account terms, privacy duties, cookie choices and access rules in one place before you open an account.

Account termsPrivacy dutiesCookie choicesLocal law applies

Explore Lobby Read FAQ

Lawful use across India payments

guru365 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Legal terms explain how guru365 treats your account, identity checks, wallet entries, payment records, content rights and service changes. We apply them when you create an account, verify your details, use UPI, Paytm or PhonePe, request a withdrawal, contact support, or ask us to update

1
account data. Access and eligibility depend on local law and are available where local law permits; if your location or legal status changes, your access may change too. We may ask for documents, payment references or device data when required to protect the account, meet legal
2
duties, or answer a dispute. We do not sell your account data, and we keep records only for the periods needed for law, tax, security, dispute handling and account administration.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Contact paths for legal requests

Legal requests need a clear paper trail, so we separate them from general account questions.

Legal email Email [email protected] with your registered mobile number, concern, and any file references. We use email for written consent, data-access requests, correction requests, and legal notices that need a dated response.

Logged-in chat Start chat after logging in if your legal question is tied to account access, KYC status, or a payment record. The team may ask you to confirm details before sharing account data.

Help form Use the help form for document uploads, disputed account entries, or cookie concerns. Each submission creates a reference number so you can follow the response without repeating personal details in chat.

ACCOUNT RECORDS

How we protect account records

Our legal handling is built around traceable records, limited access and clear correction routes.

Data collection

We collect only the details needed to create and protect your account, process wallet entries, verify identity and respond to…

Payment records

UPI, Paytm and PhonePe references are stored with transaction time, amount, account marker and status.

Cookie controls

Cookies help keep sessions active, remember device choices and detect unusual account access.

Access security

We restrict account-record access to trained staff who need it for support, verification, payment checks or legal response.

Retention windows

Records are kept for legal, tax, security and dispute periods, then removed or anonymised when they are no longer needed.

Change requests

You can ask us to correct account data, close an account record, or share a copy of certain data.

Legal questions before you join

Read these answers before you create or manage an account. They explain how we treat account rights, personal data, cookies, payments, location rules and legal contact. If your question involves your own records, contact us from the registered account channel so we can verify you safely.

They apply to you when you create, access or manage an account with guru365. Access and eligibility depend on local law and are available where local law permits in India.

We collect details needed for account creation, identity checks, login safety, payment matching and support response. This may include contact details, KYC documents, device markers, payment references and account activity records.

We use payment records to match wallet entries, confirm withdrawals, answer disputes and meet legal record duties. We store transaction references and status markers, not your full banking profile.

Yes, you can request correction of account data that is wrong or outdated. We may ask for proof before changing identity details, payment references or records linked to security checks.

Cookies support login sessions, device recognition, preference storage and security checks. You can change browser settings, but blocking some cookies may affect account access, verification flow or support tracing.

Access may be restricted if local law does not permit use, identity checks fail, account ownership is unclear, payment activity is disputed, or we must protect records during a legal request.

Use [email protected], logged-in chat, or the help form, depending on the request type. Include your registered mobile number, request details and any reference number so we can locate records.

Legal terms for India account access

Contact paths for legal requests

How we protect account records

Data collection

Payment records

Cookie controls

Access security

Retention windows

Change requests

Legal questions before you join

01 Who do these Legal terms apply to?

02 What account data do you collect?

03 How are UPI, Paytm and PhonePe records used legally?

04 Can I ask for my account data to be corrected?

05 How do cookies affect my legal choices?

06 When can account access be restricted?

07 How do I send a legal request?

Related Pages