Reference

Terms & Conditions That Govern Your Account

Before you open an account on guru365.co, read through these terms carefully — they set out what you can expect from us, what we expect from you, and…

Account Eligibility & AccessUPI, Paytm, PhonePe DepositsWithdrawal ConditionsAccount Suspension PolicyGoverning Jurisdiction
guru365 Terms & Conditions That Govern Your Account
TERMS CONTACT PATHS

Reach Us About These Terms

Email Support Send your terms-related query to our support address and we will respond within 24 hours on business days. Include your registered account ID so we can locate your record without delay.
Live Chat Our chat window is open around the clock. For urgent questions about account restrictions, payment holds or clause interpretation, live chat connects you directly to an agent who can pull your account details in real time.
Help Centre The Help Centre on guru365.co carries the full annotated version of these terms, a clause index and answers to the most frequently raised points about account eligibility, UPI limits and withdrawal conditions.
HOW WE HANDLE THIS

Our Approach to Terms, Data and Account Security

guru365 treats your account data and transaction history with care. Here is how we manage the key areas covered by these terms — from data retention to security…

Data Handling

We collect only the account and transaction data needed to operate your account — name, contact details, payment identifiers for…

Cookie Policy

Our platform uses session and analytics cookies to keep you logged in, remember your lobby preferences, and measure page performance.

Account Security

Passwords are stored using one-way hashing. We recommend enabling two-factor authentication through your account settings.

Data Retention

Transaction records and account activity logs are retained for a period required by applicable financial regulations.

Right to Request Changes

You may request a correction to your registered details by contacting support with supporting documentation.

Who to Contact for Disputes

For any formal dispute about how these terms have been applied to your account, write to our compliance team via…

Common Questions About These Terms

Below are answers to the points we hear most often from account holders about how these terms apply to deposits, withdrawals, account access, and data rights on guru365.

Access and eligibility depend on local law in your state or territory. Where state-level legislation restricts online wagering, these terms acknowledge that restriction — we make the service available only where local law permits it.

No. Any material update to these terms is communicated to your registered email before it takes effect. Minor corrections such as typographical fixes may be applied immediately, but structural or financial clause changes always come with prior notice.

Breaches such as sharing credentials, running duplicate accounts, or using bots result in a review. Depending on severity, the outcome ranges from a temporary hold on withdrawals to permanent account closure and forfeiture of any pending balances as outlined in Section 9.

Submit a data access request via the support email in the Help Centre. We will compile and send your account data — including transaction history, login records and profile details — within 30 days of receiving a valid request.

Withdrawal conditions, including any per-transaction or daily processing limits for UPI, Paytm or PhonePe, are detailed in Section 6. Amounts within those limits are processed within the timelines stated there; exceptions are communicated via account notification.

These terms are interpreted under the jurisdiction stated in Section 10 of the full document. For Indian account holders, local consumer-protection statutes apply alongside that jurisdiction clause where the two sets of rules overlap.

Contact support to initiate account closure. Any remaining balance must be withdrawn before closure is finalised. Post-closure, personal data is anonymised within 90 days unless a regulatory hold applies, as noted in our data retention policy.